(The following text is also written on the second page of the rental agreement that the customer signs at the pickup of the rental car.)

Insurance policy

+ Insurance benefits

ALLride offers a fully comprehensive insurance package without excess (i.e. no driver’s responsibility), no deposit or the use of a credit card.

In case of an accident, fire or theft, the customer is fully covered at no extra cost.

If a replacement vehicle is required, it will be delivered to the customer in no more than 72 hours.

Customer’s obligation in case of an accident

The customer’s only obligation in case of an accident, fire or theft, is to inform ALLride at once, send a picture of the vehicle and follow our staff’s directions, depending on the damage and the severity of the accident (eg. wait for the road assistant/the police etc).

The driver must never, in no circumstances, leave the car in case of an accident or damage. The rental company (and the police) must be informed immediately.

If the driver fails to inform the rental company and the police, and leaves the scene of the accident, the damage is not covered by any insurance and the customer is liable for the entire cost of the damage.

– Insurance expires

The full insurance package is invalid and the customer is liable for damages or accidents caused due to:

• disregard of the traffic regulations (use of alcohol, drugs, speed limit violation).
• driving off road or on unsuitable road.
• negligence of the driver and vehicle misuse (damage to the interior of the car, no electricity due to forgetting to switch off CD player or lights, extreme dirt, loss of triangle-first aid kit, mechanical failure due to misuse, loss or damage of car key, loss of child seats or GPS device)
• incorrect fuel

The customers can choose the All-plus insurance package for 2€/day, for minor damages which are not included in the full insurance package (damage to the antenna, tires, mirrors, underbody, glass).

Fines and traffic regulations

Fines and damage caused by disregard of the traffic regulations are not covered by the insurance and the customer is the only responsible to pay the fine.

Reservation and payment

In order to reserve the rental car, the customer can choose whether to pay via our website (by credit/debit card/ PayPal) or at pickup of the rental car (in cash or by credit/debit card). 

When the customer makes a reservation for a specific car class, it does not necessarily mean that the reservation made is for the specific car shown in the picture of each class.  ALLride has the right to provide you with an equivalent or higher value vehicle, at no extra cost, in case the chosen class is fully booked for the specific dates.

Necessary documents

Please present your national or international driver’s license (valid for at least two years) and your ID or passport on the day of your arrival. The same applies for the 2^nd driver. In case of missing documents, there is no rent obligation and no refund of payments already made –if any.

Driver’s age

The minimum age of the driver is 23 years and the maximum 72, at the start of the rental. Drivers up to 2 years younger (21 years old) or older (up to 74 years old) can still rent a car, with an extra charge of 5€ per day. In any case, there must be a valid driver’s license for at least two years.

Fuel level

The vehicle must be returned at the fuel level specified in the rental agreement. If the vehicle is returned with a lower fuel level than received, the value of the missing fuel will be charged. In case of returning the car with more than agreed fuel, the company has no obligation of a refund.

Cancellation

The customer can cancel his/her reservation free of charge. ALLride must be informed as soon as possible by email at: info@allride.gr or by message at WhatsApp/Viber: +30 6946940402.

In case of online prepayment, bank fees for any bank transaction may apply, and in this case the customer will be charged the extra cost.

Travelling by ship or crossing boarders

It is allowed to travel by ship, but ALLride must always be informed. The customer is fully liable for any damage caused during shipping. Crossing the Greek boarders is NOT allowed.